Chapter IIIHigh-Risk
Article 20
Corrective Actions and Duty of Information
Plain-Language Summary
Providers who have reason to believe their high-risk AI system is not in conformity must immediately take corrective actions to bring it into conformity, withdraw it, or recall it. They must inform distributors, deployers, authorised representatives, importers, and relevant authorities.
Keywords
corrective actionswithdrawalrecallnon-conformityduty of informationrisk notification
Legal Text
Article 20 — Corrective Actions and Duty of Information 1. Providers of high-risk AI systems which consider or have reason to consider that a high-risk AI system that they have placed on the market or put into service is not in conformity with this Regulation shall immediately take the necessary corrective actions to bring that system into conformity, to withdraw it or to recall it, as appropriate. 2. Providers shall immediately inform the distributors of the high-risk AI system concerned, the authorised representative, the importers and deployers, as appropriate, to the extent the high-risk AI system is related to their activities. 3. Where the high-risk AI system presents a risk within the meaning of Article 79(1) and the provider becomes aware of that risk, the provider shall immediately inform the national competent authorities of the Member States in which they made the AI system available and, where applicable, the notified body that issued a certificate for the high-risk AI system.